Frequently Asked Questions

Q. Are My Creditors going to continue to call me?
A. We notify your creditors that we are representing you and demand they stop contacting you. It usually takes anywhere from 30-45 days for them to stop calling you. In the meantime, you will keep a creditor log and harassment worksheet for every phone call or letter that you receive from a creditor and report it to us.

Q How long will it take for me to renegotiate my mortgage and/or home equity line?.
A. Typically it takes about 120 days. However, it could be much sooner depending on your individual situation and Lender.

Q. What if my creditors don't settle?
A. Creditors know that if they don't settle for even a fraction of the debt, they will most likely get nothing. Creditors are aware of the declining housing market. They know that at a certain point, they have to take what they can get. Most of them will settle very quickly, avoiding the cost of foreclosure and recovery actions. In the rare event that a creditor won't settle with our offer, they will return with a counter offer that will be favorable to you. There are many options to prevent foreclosure if you act soon enough.

Q. Who is qualified for our program? A. The program is for people facing a Financial Hardship. This means that people who are late on paying their mortgage or equity line of credit, have fallen behind due to a temporary hardship and can prove the ability to repay the Modified Note.

Q. Can I contact my creditors and do it myself?
A. You can try. In most cases, creditors and collectors alike are not willing to work with individuals and will not offer a favorable settlement. Plus, if you don't have the necessary negotiation skills and experience, you will never know if the collector is giving you the best possible deal for your specific situation. Our certified settlement advisors are trained in the appropriate "settlement language" to get the job done right.